Address
2770 Arapahoe Rd
Ste 132
Lafayette, CO 80026
Contact email
customerservice@atlanticpearlmortgage.com
Phone Number
(888) 243-7640
Hours
Customer Service: 6am – 5pm M-F
Office Hours: 9am – 5pm M-F
Closed Sat & Sun
*All Times Pacific Time
We are closed the following Holidays | |
New Years Day | January 1, 2024 |
President's Day | February 19, 2024 |
Memorial Day | May 27, 2024 |
Independence Day | July 4, 2024 |
Labor Day | September 2, 2024 |
Thanksgiving Day | November 28, 2024 |
Day after Thanksgiving | November 29, 2024 |
Christmas Day | December 25, 2024 |
Any Request for PayOff must be emailed, faxed or mailed to the below addresses:
Email Address: support@atlanticpearlmortgage.com
Mailing Address:
Atlantic Pearl Mortgage, LLC
Attn: Payoff Department
2770 Arapahoe Rd, Ste 132
Lafayette, CO 80026
NOTICES OF ERROR AND REQUESTS FOR INFORMATION
If you believe that there is an error in your account and you would like to submit a notice of error to Atlantic Pearl to resolve the error (Notice of Error); and/or, if you want to submit to Atlantic Pearl a request for documentation and/or information regarding your mortgage loan account (Information Request), you must mail your Notice of Error and/or Information Request to the following exclusive address: Atlantic Pearl Mortgage, LLC. – Attn: Consumer Requests, 2770 Arapahoe Rd, Ste 132, Lafayette, CO 80026. We do not accept a Notice of Error or Information Request sent to any other address or submitted to Atlantic Pearl by telephone, fax, or in any other manner, although you can call us if you have any questions about the Notice of Error and/or Information Request process. Your Notice of Error and/or Information Request should include the name of the borrower(s), the mortgage loan account number, and a description of the asserted error and/or the specific information and documentation requested.
