Contact Us

    Your Name (required)

    Your Email (required)

    Subject

    Your Message

    Address

    2770 Arapahoe Rd
    Ste 132
    Lafayette, CO 80026

    Contact email

    customerservice@atlanticpearlmortgage.com

    Phone Number

    (888) 289-4820

    Hours

    Customer Service: 7am – 4pm Mon-Fri

    Office Hours: 9am – 5pm Mon-Fri

    Closed Sat & Sun

    *All Times in Central Time Zone

    We are closed the following Holidays

    New Years Day

    January 1, 2025

    President's Day

    February 19, 2025

    Memorial Day

    May 27, 2025

    Independence Day

    July 4, 2025

    Labor Day

    September 2, 2025

    Thanksgiving Day

    November 28, 2025

    Day after Thanksgiving

    November 29, 2025

    Christmas Day

    December 25, 2025

    Any Request for PayOff must be emailed, faxed or mailed to the below addresses:

    Email Address: support@atlanticpearlmortgage.com

    Mailing Address:

    Atlantic Pearl Mortgage, LLC
    Attn: Payoff Department
    2770 Arapahoe Rd, Ste 132
    Lafayette, CO 80026

    NOTICES OF ERROR AND REQUESTS FOR INFORMATION

    If you believe that there is an error in your account and you would like to submit a notice of error to Atlantic Pearl to resolve the error (Notice of Error); and/or, if you want to submit to Atlantic Pearl a request for documentation and/or information regarding your mortgage loan account (Information Request), you must mail your Notice of Error and/or Information Request to the following exclusive address: Atlantic Pearl Mortgage, LLC. – Attn: Consumer Requests, 2770 Arapahoe Rd, Ste 132, Lafayette, CO 80026. We do not accept a Notice of Error or Information Request sent to any other address or submitted to Atlantic Pearl by telephone, fax, or in any other manner, although you can call us if you have any questions about the Notice of Error and/or Information Request process. Your Notice of Error and/or Information Request should include the name of the borrower(s), the mortgage loan account number, and a description of the asserted error and/or the specific information and documentation requested.

    Having trouble finding something? Check out our FAQ section.